Shipping & Returns

 

Limited edition items will be made with care and love exclusively for you. The manufacturing time is approximately 10 to 20 days.

Delivery times are normally 3 to 5 working days for France and Europe. 

International delivery times are approximately 1 to 2 weeks.

SHIPMENT FEES

Free shipping for France.

For Europe and International :

10€ for deliveries in  Europe

0€ for an order exceeding 900€

20€ for deliveries in  International 

0€ for an order exceeding 1800€

RETURNS 

Follow the steps below to return an item to frenchtouchapparel.com :

Send an email to contact@frenchtouchapparel.com

Include in the subject the name of the item you want to return and the number of your order.

Please leave a detailed description of the item you would like to return and the reason (even if the reason is – I realized I did not want the product).
Send the email and we will respond with shipping instructions to you. If your response is sent to us before the maximum time allowed to return an item you will not be held accountable for any delays in the return process

The following items are non-returnable and we offer no refunds and no exchange:

Products on sale can neither be returned, refunded nor exchanged.
Products marked as "made-to-measure" can neither be returned, refunded or exchanged.
Incomplete or used products may not be returned, refunded or exchanged.

Broken, incomplete or used products that we receive as returns will be returned to the sender and shipping cost will be charged.

More information in the Terms & Conditions section.